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HelpFor TenantsBooking request & booking

Booking request & booking

How do I book an apartment on Wunderflats?

Where can I find an overview of my booking requests & bookings?

When does an apartment booking become binding?

Can I book a Wunderflat over the phone?

Can I register my address if I book an apartment on Wunderflats (Anmeldung)?

Can I view the apartment before I rent it?

I have further questions or problems, who can help me?

Is my booking request binding?

Can I send requests for more than one apartment?

What happens after I send a booking request?

Which documents should I have at hand?

Why do I have to verify my identity and which documents do I need?

How can I increase the chances of my booking request being accepted?

Do I need SCHUFA information to rent an apartment with Wunderflats?

Can I see the address of the apartment in the listing?

Is the rental agreement also available in English?

When is an apartment reserved for me?

How long can I rent an apartment for?

Are pets allowed in the apartment?

When will I receive a response to my booking request?

Can I contact the landlord directly?

How can I confirm an accepted booking request?

What does "Reserved for another tenant" mean?

How can I withdraw my booking request?

Why was my booking request rejected?

Why is the apartment suddenly no longer available?

Which amenities are included in the apartment?

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