What does "Reserved for another tenant" mean?

After your booking request is accepted, you need to verify your identity, upload all required documents and confirm the booking to reserve the apartment. If you see "reserved for another tenant", someone was faster to confirm it, and the apartment is reserved for them. We will let you know when the apartment becomes available again.


To make sure you can confirm the booking quickly and easily, we recommend verifying your identity and uploading all required documents to your account first, and then requesting suitable apartments.


Which documents should I have at hand?