What happens after I send a booking request?
After you send a booking request, we will forward it to the landlord. They can either accept or reject it, we will let you know as soon as we have an answer. In the meantime, you can send requests for other Wunderflats to increase your chances of a successful booking.
Your booking request was accepted?
Great! To make sure you can successfully book the apartment, it's best to confirm it as soon as possible. Please keep in mind that you can only confirm one booking at a time. In order to confirm the booking, you'll need to complete your profile and upload the required documents to your account.
Once you confirm the booking request, you will receive an invoice for Wunderflats Service Fee you'll need to pay directly to Wunderflats, and we will create the rental agreement for you and the landlord. The apartment is reserved for you, all that's left to do is sign the contract and arrange your move.
- If you withdraw the accepted booking request, you can confirm another booking.
- If someone else was quicker to confirm than you, you will receive a "Reserved for another tenant" message.
Your booking request was rejected?
In some cases, such as a change in availability, landlords can reject booking requests. You can search available apartments, and send requests for the most suitable ones.