What happens after I’ve sent a booking request?

We will forward your booking request directly to the landlord/-lady for review. They can either accept or reject it. In the meantime, you can send booking requests for other  Wunderflats.


Your booking request was accepted?

Great! Now it’s up to you. If you would like to rent this Wunderflat, it's best to confirm it as soon as possible. In order to confirm it, you will need to complete your profile and upload the required documents to your account. Please keep in mind that you can only confirm one booking at a time.


Once you confirm the booking request, we will create the rental agreement for you and the landlord/-lady. The apartment is then reserved for you.


If you withdraw the accepted booking request, you can confirm another booking.


If someone else was quicker to confirm than you, you will receive a "Reserved for another tenant" message.


Your booking request was rejected?

In some cases, such as a change in availability, landlords can reject booking requests. You can search available apartments, and send requests for the most suitable ones.


More information: Can I influence whether my booking request is accepted?

Which documents should I have at hand?