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What is the Housing support initiative for Ukraine?
How do I book an apartment on Wunderflats?
Can I book a Wunderflat by phone?
Can I register in the apartment I book on Wunderflats (Anmeldung)?
Yes, as a tenant you can register at the registration office or citizens' office (Anmeldung) in most apartments offered on Wunderflats.
Please look out for the information on the confirmation of residence in the listing when you make your booking. If “landlord's confirmation of residence (Wohnungsgeberbestätigung)” is included under "Services" as a feature of the apartment, then you can register in this apartment with the authorities.
Please find more information here on the registration (Anmeldung) and the confirmation of residence (Wohnungsgeberbestätigung).
Please note: This article does not constitute legal advice – the information on this page has been prepared solely for your information. As we are not a law firm and act as a platform, we can and may share our estimations, but we cannot give you legal advice for your individual further proceedings Please note: The contents of this page have been created for your information and do not replace legal advice. For legal advice in your specific case, please contact a lawyer.
Can I view the apartment that I want to rent beforehand?
As soon as a Wunderflat is reserved for you and before signing the rental agreement, we are happy to make a viewing appointment for you.
If the landlord/-lady is not in the city at the time or the current tenant of the apartment does not consent to a viewing, then it is, unfortunately, not possible. However, most of the apartments on our platform are verified by one of our real estate photographers on site. You can recognise this by the watermark on the upper right edge of the picture. So, you save yourself the viewing and apartment selection time.
What happens after I’ve sent a booking request?
We will forward your booking request directly to the landlord/-lady for review. They can either accept or reject it. In the meantime, you can send booking requests for other suitable Wunderflats.
Your booking request was accepted?
Great! Now it’s up to you. If you would like to rent this Wunderflat, please confirm it as soon as possible. Another tenant might be faster than you. Please keep in mind that you can only confirm one booking at a time.
After you confirmed the booking request, we start creating the rental agreement for you and the landlord/-lady.The apartment is then reserved for you.
If you withdraw the accepted booking request, you can confirm another booking.
If someone else was quicker to confirm than you, you will receive a "Reserved for another tenant" message.
Your booking request was rejected?
Unfortunately your request was not a good fit for the landlord/-lady. This can have different reasons.
More information: Can I influence whether my booking request is accepted?
What costs are included in the rent?
At Wunderflats we work with all-inclusive rental prices: These include the rental price, the furniture surcharge and monthly utilities such as heating, electricity, water and an internet flat rate.
The fixed rate for utilities depends on the average consumption of the last years and the number of tenants. According to the experience of our Wunderflats landlords/-ladies, the costs of different consumer behavior balance out well over several tenants. Only in case of significantly higher consumption, an additional payment might be due, which can be offset against the security deposit.
Which documents should I have at hand?
- Your current address
- For the identity verification through the Wunderflats Account: a valid government-issued identity document of every person moving in (find more information about the identity verification here)
- From employees: a copy of your employment contract or current payslips
- If your company pays the rent for you, we need a confirmation they cover the monthly rent
- From self-employed persons or freelancers: financial evidence (e.g. a current bank account statement) to confirm that you have enough financial liquidity to cover the monthly rent
- From students: proof of enrolment and financial evidence (e.g. a current bank account statement) or security by a third party including income statement and a copy of the guarantor's ID or passport
Do I need SCHUFA information to rent an apartment with Wunderflats?
Here you will find a list of the documents we require from you to prepare the rental agreement: Which documents should I have at hand?
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