Rent furnished apartments

You've found a suitable apartment on Wunderflats? Great! Just send a non-binding booking request by clicking "Request to book". We will get in touch with the landlord. They can either accept or decline it, we will let you know as soon as we have an answer. As soon as they confirm the apartment's availability and accept the request, you can book it. 

All you need to do is: 

• Complete your profile by verifying your identity and uploading all required documents 
• Confirm the booking 
• Pay the Wunderflats Service Fee (learn more about this here) 

That's it! At this point, the apartment is reserved for you. Now you and your landlord can sign a rental agreement and organize your move-in.

Remember, your chances of a confirmed booking are significantly higher if you send multiple booking requests for different apartments. If you have any questions, we are here to support you at every step.

Click the photo to watch our video on YouTube on How to book an apartment:

Or click the photo to check out our video on How to Find an Apartment.

On Wunderflats you can see all listings and send booking requests online. You can find the availability of each apartment in the calendar section.

Unfortunately, you can't book an apartment over the phone, but if you need guidance, our Customer Support Team will be happy to help.

Click the photo to watch our video on YouTube on How to book an apartment:

Yes, as a tenant you can register your address at the registration office or citizens' office (Anmeldung in Germany) in most apartments offered on Wunderflats.

Please look out for the information on the confirmation of residence (proof of address) in the listing when you make your booking. If "landlord's confirmation of residence (Wohnungsgeberbestätigung)" is included under "Services" as a feature of the apartment, then you can register in this apartment with the authorities. 

Please find more information here on the registration (Anmeldung) and the confirmation of residence (Wohnungsgeberbestätigung). For more guidance on registration, have a look at our article: Anmeldung in Germany: how to register your address in Germany.

Please note: This article does not constitute legal advice – the information on this page has been prepared solely for your information. As we are not a law firm and act as a platform, we can and may share our estimations, but we cannot give you legal advice for your individual further proceedings

Once you've confirmed your booking and paid the Wunderflats Service Fee for Tenants, your chosen apartment is reserved for you. This means we can schedule a viewing with the landlord on your behalf before you sign the rental agreement. However, if the landlord is unavailable or the current tenant doesn't allow viewings, this might not be possible. 

The good news is, our real estate photographers have already verified most apartments on our platform. You can identify these by the watermark in the top right corner of the photos. This way, you can save valuable time searching and scheduling apartment viewings! 

Remember, your chances of a confirmed booking are significantly higher if you send multiple booking requests for different apartments.

Click the photo to watch our video on YouTube - or click here to learn more about the steps after viewing an apartment.

When is an apartment reserved for me?

After you send a booking request, we will forward it to the landlord. They can either accept or reject it, we will let you know as soon as we have an answer. In the meantime, you can send requests for other Wunderflats free of charge to increase your chances of a successful booking: By requesting at least 5 listings you’re 4 times more likely to get an apartment! 

Your booking request was accepted?

Great! To make sure you can successfully book the apartment, it's best to confirm it as soon as possible. Please keep in mind that you can only confirm one booking at a time. In order to confirm the booking, you'll need to complete your profile and upload the required documents to your account. Once you confirm the booking request, the Wunderflats Service Fee for tenants is due. Learn more about it here. The apartment is then reserved for you. At this point, you can discuss the rental agreement and move-in details directly with the landlord.

• If you withdraw the accepted booking request, you can confirm another booking.
  
• If someone else was quicker to confirm than you, you will receive a "Reserved for another tenant" message.

Click the photo to watch our video on YouTube on How to book an apartment:

Your booking request was rejected?

In some cases, such as a change in availability, landlords can reject booking requests. You can search available apartments, and send requests for the most suitable ones.

More information: 

• How can I increase the chances of my booking request being accepted?
• Which documents should I have at hand?

After submitting your first booking request, we'll let you know what documents are needed. To expedite your booking, please upload all required documents to "My Documents" as soon as possible.

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We will need:

• Your current address

• A valid government-issued identity document for each person moving in. This is required for identity verification through the Wunderflats Account (find more information about identity verification here).

To verify your solvency, you can upload one of the following documents under "My account" -> "My documents": 

• Bank statement - Please ensure that the file meets the following requirements: 
  • Name on the document matches the main tenant’s name 
  • The document is not older than three months 
  • Net balance equals at least one month’s rent 
  • High quality photo or scan 
• Payslip - Please ensure that the file meets the following requirements: 
  • The name on the payslip matches the tenant’s name 
  • The document is not older than three months 
  • Net income is at least one month’s rent 
  • Good quality displaying the information clearly 
    
• If your company pays the rent for you: 
  •  A confirmation that they cover the monthly rent. You can use this template for the confirmation.

• If you are a student, intern or an apprentice: 

  • Financial evidence (e.g. a current bank account statement) or security by a third party including an income statement and a copy of the guarantor's ID or passport. You can use this guarantee template.

We verify the identity and solvency of all tenants with these documents. You do not need to submit any other documents, such as SCHUFA information.

No, you do not need SCHUFA information to conclude a rental agreement through us. We use other documents such as current payslips or bank account statements to check the financial liquidity of all our tenants. 

Here you will find a list of the documents we require from you to prepare the rental agreement: Which documents should I have at hand?

At Wunderflats we work with all-inclusive rental prices, which also include the furniture surcharge and monthly utilities such as heating, electricity, water, and internet.

The fixed rate for utilities depends on the average consumption of the last years and the number of tenants. According to the experience of our Wunderflats landlords, the costs of different consumer behaviors balance out well over several tenants. In case of significantly higher consumption, an additional payment might be due, which can be offset against the security deposit.

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Helfende Wände: Helping Refugees from Ukraine Find Homes

In partnership with the non-profit organization ProjectTogether, Wunderflats' platform links housing providers offering all types of accommodation to refugees from Ukraine looking for homes according to their needs.

The use of the Helfende Wände platform is free of charge for all participants. 

For more information, visit: www.helfendewaende.de