We charge the Wunderflats service flat-rate to the landlord/-lady after the conclusion of a rental agreement. The service fee is 10% plus 19% VAT, effectively 11.9%. We charge this fee on the total all-inclusive rental price and invoice it to the landlord/-lady. For tenants there is no service flat-rate. Landlords/-ladies can request to pay the service flat-rate in installments, from a minimum rental period of nine months in connection with a SEPA direct debit mandate.