Both you and the tenant can cancel the booking process at any time before the rental agreement is signed.

After the contract has been signed, the law does not provide for early termination in the case of fixed-term rental agreements, though. In exceptional cases extraordinary termination is possible, for example, if the tenant is denied access to the apartment or is not granted access in time, or if there is a considerable health hazard in the apartment.

You have the option of coming to an individual agreement with your tenant on an early termination of the tenancy. We will be happy to help you draw up a termination agreement and seamlessly find a new tenant for your apartment.

We will refund the overpaid service fee in the event of an early move-out if we have received confirmation that the tenancy has been terminated.

Do you rent out the apartment commercially?

Then your tenants, as private individuals, have a 14-day right to revoke the contract. Especially if the apartment was not viewed before signing the rental contract and the rental contract was concluded online.

Please note: This does not constitute legal advice – the information on this page has been prepared solely for your information. As we are not a law firm and act as a platform, we can and may share our estimations, but we cannot give you legal advice for your individual further proceedings.

Where can I find the contact details of the tenant of my apartment?