When is an apartment reserved for me?
As soon as the landlord of your desired apartment has accepted your booking request, the apartment is reserved for you. You now have 48 hours to submit all the documents we need to create the rental agreement. If you submit all the documents within two days, the apartment will be blocked for you. Requests can now no longer be sent by other interested parties for your desired rental period. Should you need more than 48 hours to submit your documents, please let us know immediately. Otherwise your reservation will be cancelled if we do not receive the documents in time. Find more information on the required documents here: Which documents should I have at hand?