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Frequently Asked Questions
Booking request & booking
Why do I have to verify my identity and which documents do I need?
Do I need SCHUFA information to rent an apartment with Wunderflats?
Can I register in the apartment I book on Wunderflats (Anmeldung)?
21 more questions
Costs & payment
Can I pay the rent for the entire rental period in advance?
Can I also pay the deposit with a bank guarantee?
When is the security deposit refunded to me?
5 more questions
Moving in & moving out
What happens after signing the rental agreement?
Do I need liability insurance?
What happens if the apartment does not correspond to the photos and details in the listing?
6 more questions
Extending your stay
Will there be any additional charges if I extend my term of lease?
Does the monthly rental price change if the term of lease is extended?
Can I extend my term of lease?